The End of Traditional Landlines: What It Means for You

If you’ve ever had a good old-fashioned phone line connected by copper wire, you’ve probably noticed that things are changing fast. AT&T recently announced that it’s phasing out traditional landline service in many areas. As of October 15, 2025, AT&T will no longer offer new copper-based landline service (POTS), and the company plans to retire older landline networks completely over the next few years. So, what does that mean for you and your business?

Why AT&T Is Saying Goodbye to Landlines

For decades, copper landlines were how everyone stayed connected. But those networks are old, expensive to maintain, and fewer people are using them. AT&T and other phone companies are shifting their focus to modern systems like fiber, internet-based calling (VoIP), and wireless connections.

In short, it’s not about cutting people off—it’s about moving to newer, faster, and more reliable technology.

How This Change Affects You

If your business or home still uses a landline for phones, alarms, faxes, or security systems, here’s what you can expect:

• No new landlines will be installed – If you try to order a new traditional line after the cutoff date, AT&T will likely deny the request.

• Existing landlines will be retired over time – AT&T will keep them working for now, but eventually, those copper lines will be phased out completely.

• Alarm and security systems may be affected – Many older systems use landlines to dial monitoring centers. When those lines go away, those systems may stop communicating unless they’re upgraded to internet or cellular connections.

• Rural customers may notice changes first or last – Depending on where you live or work, the transition might happen sooner in some areas and later in others.

The Silver Lining: There Are Better Options

While this might sound like bad news, it’s actually an opportunity to modernize. Today’s technology offers better performance, more flexibility, and in many cases, lower costs. Here are a few popular alternatives:

1. VoIP (Voice over Internet Protocol) – This lets you make calls over your internet connection. It’s reliable, affordable, and works great with most business systems.

2. Fiber-based phone service – Voice over fiber offers crystal-clear quality and doesn’t rely on copper wires.

3. Wireless or cellular options – Perfect for alarm systems and backup connections in case of internet outages.

4. Hybrid systems – Combine internet and wireless so your phones or security systems stay up even if one path fails.

Why Upgrading Makes Sense

Upgrading away from old landlines isn’t just about keeping up with AT&T—it’s about improving how your business communicates and stays secure.

• Better reliability – Fiber and VoIP are less likely to go down during storms or outages.

• More features – Modern phone systems can integrate voicemail, video calls, and mobile apps all in one place.

• Lower costs – Internet-based systems can reduce long-distance charges and eliminate maintenance costs tied to old copper wiring.

• Improved security – New systems support encryption and redundancy, keeping your communications and monitoring systems more protected.

What You Should Do Now

If you rely on landlines for your business, now’s the time to make a plan. Don’t wait until your service is discontinued or your alarm stops calling out.

Here’s how TCI can help:

• Evaluate your current setup – We’ll review where you’re still using landlines and what needs to be updated.

• Recommend the right replacement – Whether it’s VoIP, fiber, or wireless solutions, we’ll guide you to the best fit for your location and budget.

• Ensure your security systems stay connected – We can upgrade alarm communicators and monitoring paths to keep your systems compliant and online.

• Make the transition easy – Our team handles everything from setup to support so there’s no disruption to your business.

The Bottom Line

AT&T’s landline phase-out marks the end of an era—but also the start of something better. New technologies are faster, more secure, and better suited for today’s connected world.

If your business still depends on traditional phone lines, this is the perfect time to plan your upgrade.  Contact TCI today to explore your options for modern voice, IT, and security communications that keep you connected without skipping a beat.